Refund and Cancellation Policy
Purpose
This policy outlines the process for refunds and cancellations for teams registered to participate in the Hobart Cup. It aims to provide clarity and fairness to all participants while also ensuring the sustainability of the event. By entering the Hobart Cup, you acknowledge and accept the following policy.
1. Cancellation by Organisers
If the Hobart Cup is cancelled by the organisers for any reason (e.g., extreme weather, unavailability of grounds due to closure by ground owners, or any other unforeseen circumstances), refunds will be issued based on the following conditions:
No games played
A 50% refund of the entry fee will be provided.
One game played
A 25% refund of the entry fee will be provided.
Two or more games played
No refund will be provided.
These limits reflect the significant pre-event costs already committed by the tournment organisers.
2. Withdrawal by Teams
More than 28 days before the event
Teams that withdraw more than 28 days before the start of the tournament will receive a full refund minus a $25 administration fee.
14 to 28 days before the event
Teams that withdraw between 14 and 28 days before the tournament will be offered a 50% refund or a 75% credit towards the 2026 Hobart Cup (valid for 12 months, non-refundable).
Less than 14 days before the event
Teams that withdraw less than 14 days before the start of the tournament will not be eligible for a refund, but may receive a partial credit may be offered for the 2026 Hobart Cup if your team’s place is filled by another team. This credit will be at the discretion of the event organisers.
Credits are valid for one year from the date of issue and are transferable to other teams within the same club.
3. Additional policy
Refunds exclude merchant and/or processing fees.
All refund or credit requests must be made in writing via email to thehobartcup@bigpond.com
Credits are valid for one year from the date of issue and are transferable to other teams within the same club.
By registering, teams agree to these terms.
4. Communication
Participants will be informed of any cancellations, changes, or refund policies promptly via email and through updates on the Hobart Cup website and social media.
5. Final Decisions
The Hobart Cup organising committee reserves the right to make the final decision regarding refunds and credits. The committee will review all circumstances on a case-by-case basis to ensure fairness and consistency.
Contact Information
For any questions or concerns regarding this policy, please contact the Hobart Cup organisers at thehobartcup@bigpond.com or through our website’s contact form.